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slow internet service Options
dianer
#1 Posted : Wednesday, January 27, 2010 11:00:07 AM
Rank: Newbie


Joined: 1/27/2010
Posts: 1
My service seems to be getting slower and slower. What is going on? I actually hate to go on line to pay bills or make purchases as sometimes it take 30 minutes or more to get into a web site. Now that I am retired I could really make use of the internet and needless to say couldn't afford DSL even if it were offered in the rural areas. What is basic isp going to do to improve my service or do I have to look for another provider?Crying
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cvaughn919
#2 Posted : Wednesday, January 27, 2010 1:25:42 PM
Rank: Member



Joined: 10/21/2007
Posts: 18
Confused hi, i used the dial up service for years before i recently switched to the dsl and it was a little slow but no more so than other dial ups. have you tried running your maintenance programs? like defrag and stuff? Think disk cleanup? having too many cookies could also slow down stuff, would try deleting the cookies and temp files too ... do you have an anti-spy pgrm? yahoo has a free one on their page there are other free ones too. that stuff can easily slow you down. Mad i know waiting a long time makes ya mad, it would me, the only times i had that problem with basic dial up was trying to download stuff since dial up was like 50 to 100 times slower than dsl and even worse compared to cable internet. but that is for downloads like files and pictures and stuff. only other thing that comes to mind is to pay the couple extra bucks a month for the accelerator and that could help. ThumpUp

good luck,
chris in IN

keithk55
#3 Posted : Wednesday, January 27, 2010 2:18:08 PM
Rank: Advanced Member


Joined: 6/1/2007
Posts: 119
The new BasicISP homepage and email loads painfully slow, but is your actual online speed slow?

I have a 56K V.90 modem, and typically run at 44K to 46K, no matter who my ISP is.

Try this online speed test:
http://homepage.eircom.net/~leslie/testpage.htm
Select the 56KISDN test.
My 44K connection right now is listed as 44,000.

Here is another speed test, which takes a little longer to run:
http://network.msu.edu/public/speedtest.html
Use the 256 KBytes test for dialup, which is the second one down.
On there I ran 43.9Kbps, which is almost identical to the other test.

Throughout the years and many different computers, the 44K to 46K is pretty much what I get, with a 56K modem either a V.90 or V.92 rating.

Unless you have a 14.4K, 28.8K or 33.6K modem, those test speeds would be slightly less than the rating. For example, a 28.8K modem might run at 26K, a 33K might run 31K, as I recall.

The prior post was good, make sure your cookies are deleted, plus run scan and defrag on the hard drive if you haven't done so in a while.
I delete cookies and history EVERY DAY. Scan and defrag about every 60 days.
Plus, do a hard shutdown EVERY DAY. Turning off the computer, purges the memory (RAM). Once the RAM has reached its capacity (filled up), the data is off loaded onto the hard drive at a MUCH slower rate.

Also, see how much memory (RAM) your computer actually has.
While 64Mb. worked OK years ago, 128Mb. is pretty much minimum these days, for Windows 98SE, Me and 2000.
Systems running Windows XP really need at least 256Mb. even though many PCs were sold with only 128Mb. initially, if it is 8 years old or so.

keithk55
Intangible
#4 Posted : Thursday, January 28, 2010 3:48:47 PM
Rank: Advanced Member



Joined: 1/4/2010
Posts: 2,741
Location: on a hill in the hollow
dianer wrote:
My service seems to be getting slower and slower. What is going on? I actually hate to go on line to pay bills or make purchases as sometimes it take 30 minutes or more to get into a web site. Now that I am retired I could really make use of the internet and needless to say couldn't afford DSL even if it were offered in the rural areas. What is basic isp going to do to improve my service or do I have to look for another provider?Crying



I know just how slow a connection can be... on a good day I get hooked up at 24.6kbs with AOL and 31kbs with MyBasicISP. When I first got online way back in 1995, I could count on a good 28.8kbs... (I seem to have taken a HUGE step backwards. Unfortunately, I also know just how fast a connection is possible. I used to have Verizon FiOS, fiber optics connection with up to a 5,000kbs connection.

In any case, if you would like to find your actual upload/download speeds, you can go to the website www.speakeasy.net. They have a program that will tell you exactly what your speeds are individually... just click on the "speed test."
Never argue with an idiot. They will drag you down to their level, then beat you with experience.
keithk55
#5 Posted : Friday, January 29, 2010 8:20:52 AM
Rank: Advanced Member


Joined: 6/1/2007
Posts: 119
Intangible said: "If you don't want to know, then don't ask me!"

Truer words were never spoken! Brick wall

******************************************************************************************

It is amazing how people never report back, if the suggestions offered worked, or what the results of a test were. Confused

Years ago, some of the software supplied on disks (like AOL), would throttle back the modem to a slower transfer rate. Some would even install a modified version of a Netscape browser, which would make the use of any other ISP nearly impossible.

I always set my 56K modem for 57,600 under both the 'MODUM PROPERTIES' and by right-clicking on BasicISP in the 'DIAL UP NETWORKING' section. If not manually set in EACH, the modem can be limited to lower speeds, like 28.8.

If certain pages load slow, but not in others it is due to BLOAT. This is caused by developers using excessive JAVA and FLASH, when building their web page. I get occasional warnings that: 'Script is loading slowly, do you want to abort? Y/N' Developers using the newest version of Abobe Flash to make the page, yet not testing it with older versions, are largely to blame.

Plus, these days everybody is competing for available bandwidth. The more music and movie downloads people do, the worse it will get. Some colleges and universities are already using a seperate (Internet2) for communicating with one another. There are no bloat problems there, at least not yet. It is not available to the public. Sad

Did anybody catch this comment, on the Michigan State University speed test listed above?
Copied and pasted:
"Please note: As of January, 2009, we have received a number of reports of slow network performance, as being reported by this speed test site. The best information we have indicates that this may be due to recent updates to Microsoft Internet Explorer. We recommend that you use this tool along with other Internet-accessible speed test sites, and that you try different browsers for comparison, where available."

Recently, emergency patches were applied to Microsoft Windows Explorer, due to DOS attacks aimed at major websites like Google, etc. These attacks were traced back to China. If you are running Windows 2000, XP, Vista or Windows 7, it is best to visit the 'Microsoft Windows Update' site, to see if a patch is waiting for you. Not everybody has their computer set up to automatically install updates.
http://v4.windowsupdate....soft.com/en/default.asp


I added more data 1/31/2010, but the reason for edit field does not work.

KK
RBKay
#6 Posted : Monday, February 01, 2010 12:40:31 PM
Rank: Advanced Member



Joined: 1/6/2006
Posts: 517
I take it that others are having snail mail with this new and improved that made it worst.

I just sent an email to " admin@basicisp.net " stating.


transferring data from mail.basicisp.net

From 11:07:50 to 12:08:30

OVER AN HOUR to load 8 emails this is getting slower rather than inproving.


Mean while I was on two other email sites with the following...

32 emails and 15 emails two I had to research something and then answer the rest I read or just deleted.

WHAT is the problem with basicisp?

When I find another ISP I will contact you to cancel my account.

PS
The last message sent to you it took 5 minutes just to send.


RBKay

? mass exodus ?Confused
Ineptocracy — Our way of life.
TerryD
#7 Posted : Thursday, February 04, 2010 2:46:11 PM
Rank: Advanced Member



Joined: 1/7/2010
Posts: 3,650
Location: WI
cvaughn919 wrote:
Confused hi, i used the dial up service for years before i recently switched to the dsl and it was a little slow but no more so than other dial ups. have you tried running your maintenance programs? like defrag and stuff? Think disk cleanup? having too many cookies could also slow down stuff, would try deleting the cookies and temp files too ... do you have an anti-spy pgrm? yahoo has a free one on their page there are other free ones too. that stuff can easily slow you down. Mad i know waiting a long time makes ya mad, it would me, the only times i had that problem with basic dial up was trying to download stuff since dial up was like 50 to 100 times slower than dsl and even worse compared to cable internet. but that is for downloads like files and pictures and stuff. only other thing that comes to mind is to pay the couple extra bucks a month for the accelerator and that could help. ThumpUp

good luck,
chris in IN



I've been using BasicISP for about a month. If the weather is sunny and dry I get 40,000 bps If it's rainy or damp I get 28,000 bps or thereabouts. Sometimes when I have 40,000bps, it seems slower than 28,000 bps. I am paying for the accelerator, but when I install it I cannot access any web sites or download any email. I tried it twice and gave up. The speeds are the same as with my prier ISP.
"If a man loses pace with his companions, perhaps it is because he hears a different drummer. Let him step to the music in which he hears, however measured, or far away.” Henry David Thoreau
kihisho
#8 Posted : Thursday, February 04, 2010 4:23:31 PM
Rank: Advanced Member



Joined: 7/23/2008
Posts: 2,085
TerryD wrote:

I've been using BasicISP for about a month. If the weather is sunny and dry I get 40,000 bps If it's rainy or damp I get 28,000 bps or thereabouts. Sometimes when I have 40,000bps, it seems slower than 28,000 bps. I am paying for the accelerator, but when I install it I cannot access any web sites or download any email. I tried it twice and gave up. The speeds are the same as with my prier ISP.


If your Internet Speed is continually affected when it " rains outside " it sounds as if either you have some " bad lines " out there or perhaps just old ones....sorry. Nothing you can do about that one because your local telephone company won't likely replace any lines until absolutely necessary ( read - catostrophic failure )....they claim it costs too much in most cases.

The simple fact is that in many areas, especially rural ones, the available telephone lines are extremely out of date in comparison to the newer technology and updated possible transfer rates. In such cases only new updated lines, or possible fiber optic lines, is the real long term solution....but again there is always that supposed cost factor.



Cylon force inbound, all Vipers engage ! Weapons free...Fire, Fire, Fire ! - Battlestar Galactica


Today IS a good day to die ! - Commander Worf, Star Trek the Next Generation


I'm not anxious to die, i'm just anxious to make a difference - Character in Pearl Harbor, movie.


TerryD
#9 Posted : Thursday, February 04, 2010 8:05:31 PM
Rank: Advanced Member



Joined: 1/7/2010
Posts: 3,650
Location: WI
kihisho wrote:
TerryD wrote:

I've been using BasicISP for about a month. If the weather is sunny and dry I get 40,000 bps If it's rainy or damp I get 28,000 bps or thereabouts. Sometimes when I have 40,000bps, it seems slower than 28,000 bps. I am paying for the accelerator, but when I install it I cannot access any web sites or download any email. I tried it twice and gave up. The speeds are the same as with my prier ISP.


If your Internet Speed is continually affected when it " rains outside " it sounds as if either you have some " bad lines " out there or perhaps just old ones....sorry. Nothing you can do about that one because your local telephone company won't likely replace any lines until absolutely necessary ( read - catostrophic failure )....they claim it costs too much in most cases.

The simple fact is that in many areas, especially rural ones, the available telephone lines are extremely out of date in comparison to the newer technology and updated possible transfer rates. In such cases only new updated lines, or possible fiber optic lines, is the real long term solution....but again there is always that supposed cost factor.




I was afraid of that. I'm rural, just barely. Too rural for DSL or cable. Can't afford satellite. Got any help on installing the accelerator?
"If a man loses pace with his companions, perhaps it is because he hears a different drummer. Let him step to the music in which he hears, however measured, or far away.” Henry David Thoreau
Intangible
#10 Posted : Thursday, February 04, 2010 10:02:56 PM
Rank: Advanced Member



Joined: 1/4/2010
Posts: 2,741
Location: on a hill in the hollow
kihisho wrote:
TerryD wrote:

I've been using BasicISP for about a month. If the weather is sunny and dry I get 40,000 bps If it's rainy or damp I get 28,000 bps or thereabouts. Sometimes when I have 40,000bps, it seems slower than 28,000 bps. I am paying for the accelerator, but when I install it I cannot access any web sites or download any email. I tried it twice and gave up. The speeds are the same as with my prier ISP.


If your Internet Speed is continually affected when it " rains outside " it sounds as if either you have some " bad lines " out there or perhaps just old ones....sorry. Nothing you can do about that one because your local telephone company won't likely replace any lines until absolutely necessary ( read - catostrophic failure )....they claim it costs too much in most cases.

The simple fact is that in many areas, especially rural ones, the available telephone lines are extremely out of date in comparison to the newer technology and updated possible transfer rates. In such cases only new updated lines, or possible fiber optic lines, is the real long term solution....but again there is always that supposed cost factor.





I had a problem with the telephone and computer when it rained. I was the last one on a line a bit over 1/4 mile. My house was built in 1931 and I think it may have been the original line. They ran a whole new line just for me!! I moved a couple years later to a house a couple blocks away.

When I got to my new house I was still on dial-up, but I got a decent connection all things considered. About a year later I got DSL and EVERYTHING stopped working. Again, I was the last house on a 1/4 mile line, so they ran a new six circuit line just for me!! Only thing is, it STILL didn't work... it turns out they hooked MY line up to the ground! Well they fixed it and I really enjoyed the internet with 786kbs rather than 38kbs.

About the time I got DSL, the telephone company was busy installing new lines throughout the town... it turned out to be fiber optics. Although I just gotten DSL and a whole new phone line just months prior, I decided to accept the special... three months of FiOS with speeds up to 5,000kbs for the same cost of DSL... and guess what, they ran me another new line just for me!

Now I live in rural West Virginia, where until satellite TV with the big 12 foot dish came into being, West Virginias lived thirty years behind the rest of them thar people on the other side a them thar mountains. Now I have returned to the stone age of computers... 28.8kbs on a good day.

What really sucks about the whole thing, fiber optics is actually CHEAPER to run then copper now days. Besides be cheaper to produce, one fiber optic line can handle a couple dozen customers at 5,000kbs. Just 1/4 mile down the road, fiber optics runs right into the junction box where my copper wire terminates. I could have 5,000kbs service with one days work... but it isn't scheduled to be run for at least two or three more years.

AARRRGGGGHHHHHH!!! Cursing
Never argue with an idiot. They will drag you down to their level, then beat you with experience.
kihisho
#11 Posted : Thursday, February 04, 2010 11:45:00 PM
Rank: Advanced Member



Joined: 7/23/2008
Posts: 2,085
TerryD wrote:


I was afraid of that. I'm rural, just barely. Too rural for DSL or cable. Can't afford satellite. Got any help on installing the accelerator?


All I can tell you is what I myself am " running ".

Windows XP ( Business Edition )
Internet Exploer 8 ( I believe that is the latest edition )

ClamWin Free Antivirus
NetDefender Free Firewall

Defraggler
CCleaner

I installed the BasicIsp base program first, followed directly by the BasicIsp "Accelerator"

I don't know if my base configuration differs substantially from yours or not, or what to suggest changing...sorry.




Cylon force inbound, all Vipers engage ! Weapons free...Fire, Fire, Fire ! - Battlestar Galactica


Today IS a good day to die ! - Commander Worf, Star Trek the Next Generation


I'm not anxious to die, i'm just anxious to make a difference - Character in Pearl Harbor, movie.


kihisho
#12 Posted : Thursday, February 04, 2010 11:51:15 PM
Rank: Advanced Member



Joined: 7/23/2008
Posts: 2,085
Intangible wrote:
kihisho wrote:
TerryD wrote:

I've been using BasicISP for about a month. If the weather is sunny and dry I get 40,000 bps If it's rainy or damp I get 28,000 bps or thereabouts. Sometimes when I have 40,000bps, it seems slower than 28,000 bps. I am paying for the accelerator, but when I install it I cannot access any web sites or download any email. I tried it twice and gave up. The speeds are the same as with my prier ISP.


If your Internet Speed is continually affected when it " rains outside " it sounds as if either you have some " bad lines " out there or perhaps just old ones....sorry. Nothing you can do about that one because your local telephone company won't likely replace any lines until absolutely necessary ( read - catostrophic failure )....they claim it costs too much in most cases.

The simple fact is that in many areas, especially rural ones, the available telephone lines are extremely out of date in comparison to the newer technology and updated possible transfer rates. In such cases only new updated lines, or possible fiber optic lines, is the real long term solution....but again there is always that supposed cost factor.





I had a problem with the telephone and computer when it rained. I was the last one on a line a bit over 1/4 mile. My house was built in 1931 and I think it may have been the original line. They ran a whole new line just for me!! I moved a couple years later to a house a couple blocks away.

When I got to my new house I was still on dial-up, but I got a decent connection all things considered. About a year later I got DSL and EVERYTHING stopped working. Again, I was the last house on a 1/4 mile line, so they ran a new six circuit line just for me!! Only thing is, it STILL didn't work... it turns out they hooked MY line up to the ground! Well they fixed it and I really enjoyed the internet with 786kbs rather than 38kbs.

About the time I got DSL, the telephone company was busy installing new lines throughout the town... it turned out to be fiber optics. Although I just gotten DSL and a whole new phone line just months prior, I decided to accept the special... three months of FiOS with speeds up to 5,000kbs for the same cost of DSL... and guess what, they ran me another new line just for me!

Now I live in rural West Virginia, where until satellite TV with the big 12 foot dish came into being, West Virginias lived thirty years behind the rest of them thar people on the other side a them thar mountains. Now I have returned to the stone age of computers... 28.8kbs on a good day.

What really sucks about the whole thing, fiber optics is actually CHEAPER to run then copper now days. Besides be cheaper to produce, one fiber optic line can handle a couple dozen customers at 5,000kbs. Just 1/4 mile down the road, fiber optics runs right into the junction box where my copper wire terminates. I could have 5,000kbs service with one days work... but it isn't scheduled to be run for at least two or three more years.

AARRRGGGGHHHHHH!!! Cursing


Yup....figures don't it...

That's one thing about my impending relocation that I will be pleased about....moving back to Tulsa will mean ready access ( presumably ) to Cox High Speed Cable Internet. Of course the cost will be substantially higher, but to me it will certainly be worth it in the long run.

Free MMORPG Online Games
Music Downloads
Movie Downloads
Relatively instant and constant connection for chat rooms
Possible video conference ability with my children
etc



Cylon force inbound, all Vipers engage ! Weapons free...Fire, Fire, Fire ! - Battlestar Galactica


Today IS a good day to die ! - Commander Worf, Star Trek the Next Generation


I'm not anxious to die, i'm just anxious to make a difference - Character in Pearl Harbor, movie.


cyberpoet
#13 Posted : Saturday, March 13, 2010 5:00:09 PM
Rank: Newbie


Joined: 3/13/2010
Posts: 1
The slow speed may also be due to your browser.

Since updating a few days ago from Mozilla Firefox 3.5.7 to their new 3.6 version, my hi speed logo disappeared from the top right corner task bar on my new Mozilla 3.6 home page. Then I noticed I wasn't getting acceleration, like I did in the 3.5.7 version.

I posted this on the Mozilla forum site, and I received an email from them stating Mozilla 3.6 has been out for several weeks now, and the basicisp accelerator has to be updated to function with the new 3.6 version Mozilla Firefox.

I'd like to know when basicisp.net has an updated version of the accelerator, due to the Internet Service Provider's recent updates.

Please inform if any information is available on the high speed accelerator update.

Best,

cyberpoet
jwbivens
#14 Posted : Friday, March 19, 2010 9:17:20 AM
Rank: Newbie


Joined: 3/19/2010
Posts: 1
I've had the same problem for years with every ISP I've tried. I just joined BasicIsp.net yesterday and after my first internet connection and logging into my email, I'm seeing the exact same thing I had with copper.net. I live in the country and like you, recently retired. Hughes.net is available in this area at a price I can't afford. My son promised to get it for me soon, so it will be goodby to slow to no internet connections; busy access numbers;repeat logins; and on and on and on...................
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