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How to contact us
Toll-Free: (800) 456-3118
Local: (740) 392-6291
TTY: (740) 399-3531
Fax: (740) 392-5775
Mail: BasicISP.net
P.O. Box 511
Mount Vernon, OH 43050
Email:
Support: support@basicisp.net
Billing: billing@basicisp.net
Sales: admin@basicisp.net
Knowledge Base
Knowledge Base
Visit our searchable Knowledge Base for information, helps, tips, and solutions for many issues you may experience.
Change Password
Change Password
Change your password for your email account and for your portal login.
Dialup Configurator
Dialup Configurator
This wizard format Dialup Configurator can make quick work of configurating your computer to connect to the internet via modem.
Access Numbers
Access Numbers
Our Access Numbers listing is a convenient way to search for numbers in areas where you will be connecting.
Downloads
Downloads
Find Application downloads for our Configuration Wizard, HiSpeed installer, and BasicISP Call Alert services. Downloads require proper BasicISP.net accounts.
Update Credit Card
Update Credit Card
A convenient place for our subscribers to Update Credit Card Information such as changing the card their account is billed to.